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Frequently Asked Questions
Documentation, Support, Requirements and Orders
 Comprehensive Documentation
ReliaSoft's RGA comes with complete and detailed on-line help files
along with a multitude of example files and guides designed to get you up and running
the minute the application is installed. The package includes printed product documentation and an accompanying reference book that presents the principles and theory for
reliability growth analysis and fielded (repairable) systems analysis,
as applied in the software.
Total Customer Support
ReliaSoft is totally committed to providing you with immediate support to answer any questions you might have and/or to assist you with any problems that may arise.
Support options include free
telephone, fax and e-mail support as well as free minor version product updates.
System Requirements
RGA is compiled and designed for Windows 2000, NT and XP and takes advantage of the features available in these platforms. Minimum system
requirements: Pentium class processor with 32MB RAM (64MB or more is recommended), SVGA display and at least 35MB of hard disk space.
For Windows Vista,
see notes.
How much does ReliaSoft's RGA 6 cost and how do I order it?
This information is available at http://RGA.ReliaSoft.com. To order, use our on-line Web store,
print-ready order form or contact ReliaSoft Sales.
How quickly can I get RGA?
ReliaSoft will process your order on the same business day that we receive it, with shipment via Federal Express (2nd Day or International). If requested, domestic orders can be
shipped via FedEx Overnight so that you can have the package on your desk by the next business day! For faster access, we also offer the option of immediate software downloads via
ReliaSoft's Web
site.
Can I get training in RGA and/or reliability engineering subjects?
ReliaSoft’s reliability training seminars provide the best available training on both the software and the underlying theory. For information on the next scheduled seminar, visit
http://Seminars.ReliaSoft.com.
Is RGA better than the package I am using now?
ABSOLUTELY. We invite you to try RGA 6 and compare it with any
other package on the market. If you do not agree that RGA 6 is years ahead of any competitor, just return the package within 30 days for a full
refund.
What other reliability software is available from ReliaSoft?
ReliaSoft's reliability analysis software products have become the industry standard for complete reliability analysis and are used worldwide by most manufacturers with an active
quality/reliability engineering program. Complete product details are available on the Web at http://www.ReliaSoft.com.
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Version
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